Refund & Return Policy – Protopis Fashion
At Protopis, we strive to provide our customers with the best quality women’s fashion and exceptional shopping experience. However, if you are not completely satisfied with your purchase, we are here to help with our flexible Refund & Return Policy.
Eligibility for Refunds & Returns
- Items must be returned within 30 days of the original purchase date.
- Products should be in their original condition, unworn, unwashed, and with all tags attached.
- Proof of purchase, such as a receipt or order confirmation, is required to process your return.
Non-returnable Items
Please note that certain items cannot be returned, including:
- Final sale items
- Gift cards
- Custom or personalized products
How to Request a Return
- Contact us at info@protopis.com or call our customer support hotline at +1281-456-0426.
- Provide your order details and reason for return.
- We will guide you through the return process and provide you with the return address.
Refund Process
Once your returned item is received and inspected, we will notify you about the status of your refund.
- Approved refunds will be processed within 7-10 business days.
- Refunds will be credited back to your original payment method.
- Please note that shipping costs are non-refundable.
Exchanges
If you need a different size, color, or style, we are happy to process an exchange. Simply contact us, and we will assist you with the exchange procedure.
Contact Us
For any inquiries regarding our Refund & Return Policy, feel free to reach out to us at:
Protopis Fashion
Address: 1703 Candlelight Pl Dr, Houston, TX 77018, USA
Hotline: +1281-456-0426
Email: info@protopis.com
At Protopis, your satisfaction is our priority. Shop with confidence, knowing that our Refund & Return Policy is here to make your shopping experience smooth and hassle-free.